All returns require prior authorization, a Return Authorization Number, and must be requested with in 15 days of original purchase.
There is a 20% restocking charge on returned items and the customer is responsible for freight, unless the items have manufacturing defects as recognized by industry standards.
In cases where the original order items are exchanged for color, size, or style issues, the restocking fee will generally be waived, but the customer is responsible for freight, unless the discrepancy was the fault of the seller.
Altered, laundered, or used items are non-refundable.Custom items are non-refundable, unless there are manufacturing defects as referenced aboveEmbellished(Embroidered, or Screen Printed) items are non-refundable
SHIPPINGAll orders ship UPS Ground from Jasper, GA, unless otherwise arranged separately by the customer.